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IMPORTANT INFORMATION
We have seen an increase in vishing fraud reports since February 1, 2011. Multiple reports have been from debit cardholders receiving automated and live telephone calls demanding account information. In at least one case, a message was left on a cardholder's telephone, asking the cardholder to call back a toll-free telephone number to enter account information.

Unlike previous vishing attacks that follow a single source point or method of operation, these reports have varied widely. Some calls have referenced "Visa® debit" or "MasterCard® debit"; some have referenced "your debit card"; and others have made no reference to an organization. Again, some have included recorded messages while others have had a live operator or callback option. One trend has noticed is some calls listing a "spoofed" caller identification number of 1402 or 0000.

These calls are fraudulent and have not been authorized by the bank. Keep your information secure and do not provide your debit card number or security codes. If you have any questions, please contact the bank.